Who We Are
We are on a mission to empower small businesses to compete with large marketplaces
For years, customer experience has been the most crucial success factor for online marketplaces. We all know how brands like Zappos pioneered it, and being 'earth's most customer-centric company' is a mantra of Amazon.
In the last couple of years, people have started buying directly from brands (D2C). It makes perfect sense since it saves the platform cost charged by the marketplaces, which is passed on to customers as a discount.
Successful marketplaces have spent a lot of resources to build technologies to provide personalization, customer support, and low customer acquisition cost. When the customers visit a D2C site, they expect a similar level of customer experience as marketplaces.
We are on a mission to empower small businesses with technologies to compete with marketplaces.